06-08-2015, 09:09
Hello,
Since this subforum is in English (and I think this is where this topic belongs) I'll state my problem in English.
This morning, I tried reinstalling IBANC after a computer crash made me lose it earlier. I had received a free licence from my bank with the introduction of SEPA, and I was kindly helped by a dutch IBANC employee and offered a download link to the version I had before the crash (IBANC 2.0.42). I hope you still offer technical support for this version.
After running the installer, I let it start up IBANC automatically only to find out that it did not work. When I try to start the program, I get the following message:
Cannot start:
IBANC cannot be started. Check whether you are or someone else is already using IBANC.
I have not managed to get past this screen since.
I went to the IBANC folder on my c drive and found what looks to me like an error log. I will paste it below here, maybe someone with sufficient IT-knowledge can make more of this than me. Should you need any more specific OS or computer specifications please do not hesitate to ask.
Kind regards and thanks in advance,
Floris van den Broek
Since this subforum is in English (and I think this is where this topic belongs) I'll state my problem in English.
This morning, I tried reinstalling IBANC after a computer crash made me lose it earlier. I had received a free licence from my bank with the introduction of SEPA, and I was kindly helped by a dutch IBANC employee and offered a download link to the version I had before the crash (IBANC 2.0.42). I hope you still offer technical support for this version.
After running the installer, I let it start up IBANC automatically only to find out that it did not work. When I try to start the program, I get the following message:
Cannot start:
IBANC cannot be started. Check whether you are or someone else is already using IBANC.
I have not managed to get past this screen since.
I went to the IBANC folder on my c drive and found what looks to me like an error log. I will paste it below here, maybe someone with sufficient IT-knowledge can make more of this than me. Should you need any more specific OS or computer specifications please do not hesitate to ask.
Kind regards and thanks in advance,
Floris van den Broek
Citaat:----------------------------------------------------------------
Thu Aug 06 08:51:47 CEST 2015:
Booting Derby version The Apache Software Foundation - Apache Derby - 10.10.2.0 - (1582446): instance a816c00e-014f-01c7-ae0a-0000007b6028
on database directory C:\ProgramData\IBANCSoftware\ibanc\db\current with class loader sun.misc.Launcher$AppClassLoader@387f44
Loaded from file:/C:/Program%20Files%20(x86)/IBANC/lib/derby-10.10.2.0.jar
java.vendor=Oracle Corporation
java.runtime.version=1.8.0_25-b18
user.dir=C:\Program Files (x86)\IBANC
os.name=Windows 8
os.arch=x86
os.version=6.2
derby.system.home=null
----------------------------------------------------------------
Thu Aug 06 08:51:47 CEST 2015:
Shutting down instance a816c00e-014f-01c7-ae0a-0000007b6028 on database directory C:\ProgramData\IBANCSoftware\ibanc\db\current with class loader sun.misc.Launcher$AppClassLoader@387f44
Thu Aug 06 08:51:47 CEST 2015 Thread[main,5,main] Cleanup action starting
java.sql.SQLException: Failed to start database 'C:\ProgramData\IBANCSoftware\ibanc\db\current' with class loader sun.misc.Launcher$AppClassLoader@387f44, see the next exception for details.
at org.apache.derby.impl.jdbc.SQLExceptionFactory40.getSQLException(Unknown Source)
at org.apache.derby.impl.jdbc.Util.newEmbedSQLException(Unknown Source)
at org.apache.derby.impl.jdbc.Util.seeNextException(Unknown Source)
at org.apache.derby.impl.jdbc.EmbedConnection.bootDatabase(Unknown Source)
at org.apache.derby.impl.jdbc.EmbedConnection.<init>(Unknown Source)
at org.apache.derby.impl.jdbc.EmbedConnection40.<init>(Unknown Source)
at org.apache.derby.jdbc.Driver40.getNewEmbedConnection(Unknown Source)
at org.apache.derby.jdbc.InternalDriver.connect(Unknown Source)
at org.apache.derby.jdbc.Driver20.connect(Unknown Source)
at org.apache.derby.jdbc.AutoloadedDriver.connect(Unknown Source)
at java.sql.DriverManager.getConnection(DriverManager.java:664)
at java.sql.DriverManager.getConnection(DriverManager.java:247)
at com.ibanc.database.AbstractDatabase.getConnection(AbstractDatabase.java:70)
at com.ibanc.gui.App.run(App.java:611)
at com.ibanc.gui.App.main(App.java:310)
Caused by: java.sql.SQLException: Failed to start database 'C:\ProgramData\IBANCSoftware\ibanc\db\current' with class loader sun.misc.Launcher$AppClassLoader@387f44, see the next exception for details.
at org.apache.derby.impl.jdbc.SQLExceptionFactory.getSQLException(Unknown Source)
at org.apache.derby.impl.jdbc.SQLExceptionFactory40.wrapArgsForTransportAcrossDRDA(Unknown Source)
... 15 more
Caused by: java.sql.SQLException: Database at C:\ProgramData\IBANCSoftware\ibanc\db\current has an incompatible format with the current version of the software. The database was created by or upgraded by version 10.11.
at org.apache.derby.impl.jdbc.SQLExceptionFactory.getSQLException(Unknown Source)
at org.apache.derby.impl.jdbc.SQLExceptionFactory40.wrapArgsForTransportAcrossDRDA(Unknown Source)
at org.apache.derby.impl.jdbc.SQLExceptionFactory40.getSQLException(Unknown Source)
at org.apache.derby.impl.jdbc.Util.generateCsSQLException(Unknown Source)
... 12 more
Caused by: ERROR XSLAN: Database at C:\ProgramData\IBANCSoftware\ibanc\db\current has an incompatible format with the current version of the software. The database was created by or upgraded by version 10.11.
at org.apache.derby.iapi.error.StandardException.newException(Unknown Source)
at org.apache.derby.impl.store.raw.log.LogToFile.readControlFile(Unknown Source)
at org.apache.derby.impl.store.raw.log.LogToFile.boot(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.boot(Unknown Source)
at org.apache.derby.impl.services.monitor.TopService.bootModule(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.startModule(Unknown Source)
at org.apache.derby.iapi.services.monitor.Monitor.bootServiceModule(Unknown Source)
at org.apache.derby.impl.store.raw.data.BaseDataFileFactory.bootLogFactory(Unknown Source)
at org.apache.derby.impl.store.raw.data.BaseDataFileFactory.setRawStoreFactory(Unknown Source)
at org.apache.derby.impl.store.raw.RawStore.boot(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.boot(Unknown Source)
at org.apache.derby.impl.services.monitor.TopService.bootModule(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.startModule(Unknown Source)
at org.apache.derby.iapi.services.monitor.Monitor.bootServiceModule(Unknown Source)
at org.apache.derby.impl.store.access.RAMAccessManager.boot(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.boot(Unknown Source)
at org.apache.derby.impl.services.monitor.TopService.bootModule(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.startModule(Unknown Source)
at org.apache.derby.iapi.services.monitor.Monitor.bootServiceModule(Unknown Source)
at org.apache.derby.impl.db.BasicDatabase.bootStore(Unknown Source)
at org.apache.derby.impl.db.BasicDatabase.boot(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.boot(Unknown Source)
at org.apache.derby.impl.services.monitor.TopService.bootModule(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.bootService(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.startProviderService(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.findProviderAndStartService(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.startPersistentService(Unknown Source)
at org.apache.derby.iapi.services.monitor.Monitor.startPersistentService(Unknown Source)
... 12 more
============= begin nested exception, level (1) ===========
java.sql.SQLException: Database at C:\ProgramData\IBANCSoftware\ibanc\db\current has an incompatible format with the current version of the software. The database was created by or upgraded by version 10.11.
at org.apache.derby.impl.jdbc.SQLExceptionFactory40.getSQLException(Unknown Source)
at org.apache.derby.impl.jdbc.Util.generateCsSQLException(Unknown Source)
at org.apache.derby.impl.jdbc.EmbedConnection.bootDatabase(Unknown Source)
at org.apache.derby.impl.jdbc.EmbedConnection.<init>(Unknown Source)
at org.apache.derby.impl.jdbc.EmbedConnection40.<init>(Unknown Source)
at org.apache.derby.jdbc.Driver40.getNewEmbedConnection(Unknown Source)
at org.apache.derby.jdbc.InternalDriver.connect(Unknown Source)
at org.apache.derby.jdbc.Driver20.connect(Unknown Source)
at org.apache.derby.jdbc.AutoloadedDriver.connect(Unknown Source)
at java.sql.DriverManager.getConnection(DriverManager.java:664)
at java.sql.DriverManager.getConnection(DriverManager.java:247)
at com.ibanc.database.AbstractDatabase.getConnection(AbstractDatabase.java:70)
at com.ibanc.gui.App.run(App.java:611)
at com.ibanc.gui.App.main(App.java:310)
Caused by: java.sql.SQLException: Database at C:\ProgramData\IBANCSoftware\ibanc\db\current has an incompatible format with the current version of the software. The database was created by or upgraded by version 10.11.
at org.apache.derby.impl.jdbc.SQLExceptionFactory.getSQLException(Unknown Source)
at org.apache.derby.impl.jdbc.SQLExceptionFactory40.wrapArgsForTransportAcrossDRDA(Unknown Source)
... 14 more
Caused by: ERROR XSLAN: Database at C:\ProgramData\IBANCSoftware\ibanc\db\current has an incompatible format with the current version of the software. The database was created by or upgraded by version 10.11.
at org.apache.derby.iapi.error.StandardException.newException(Unknown Source)
at org.apache.derby.impl.store.raw.log.LogToFile.readControlFile(Unknown Source)
at org.apache.derby.impl.store.raw.log.LogToFile.boot(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.boot(Unknown Source)
at org.apache.derby.impl.services.monitor.TopService.bootModule(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.startModule(Unknown Source)
at org.apache.derby.iapi.services.monitor.Monitor.bootServiceModule(Unknown Source)
at org.apache.derby.impl.store.raw.data.BaseDataFileFactory.bootLogFactory(Unknown Source)
at org.apache.derby.impl.store.raw.data.BaseDataFileFactory.setRawStoreFactory(Unknown Source)
at org.apache.derby.impl.store.raw.RawStore.boot(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.boot(Unknown Source)
at org.apache.derby.impl.services.monitor.TopService.bootModule(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.startModule(Unknown Source)
at org.apache.derby.iapi.services.monitor.Monitor.bootServiceModule(Unknown Source)
at org.apache.derby.impl.store.access.RAMAccessManager.boot(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.boot(Unknown Source)
at org.apache.derby.impl.services.monitor.TopService.bootModule(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.startModule(Unknown Source)
at org.apache.derby.iapi.services.monitor.Monitor.bootServiceModule(Unknown Source)
at org.apache.derby.impl.db.BasicDatabase.bootStore(Unknown Source)
at org.apache.derby.impl.db.BasicDatabase.boot(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.boot(Unknown Source)
at org.apache.derby.impl.services.monitor.TopService.bootModule(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.bootService(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.startProviderService(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.findProviderAndStartService(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.startPersistentService(Unknown Source)
at org.apache.derby.iapi.services.monitor.Monitor.startPersistentService(Unknown Source)
... 12 more
============= end nested exception, level (1) ===========
============= begin nested exception, level (2) ===========
java.sql.SQLException: Database at C:\ProgramData\IBANCSoftware\ibanc\db\current has an incompatible format with the current version of the software. The database was created by or upgraded by version 10.11.
at org.apache.derby.impl.jdbc.SQLExceptionFactory.getSQLException(Unknown Source)
at org.apache.derby.impl.jdbc.SQLExceptionFactory40.wrapArgsForTransportAcrossDRDA(Unknown Source)
at org.apache.derby.impl.jdbc.SQLExceptionFactory40.getSQLException(Unknown Source)
at org.apache.derby.impl.jdbc.Util.generateCsSQLException(Unknown Source)
at org.apache.derby.impl.jdbc.EmbedConnection.bootDatabase(Unknown Source)
at org.apache.derby.impl.jdbc.EmbedConnection.<init>(Unknown Source)
at org.apache.derby.impl.jdbc.EmbedConnection40.<init>(Unknown Source)
at org.apache.derby.jdbc.Driver40.getNewEmbedConnection(Unknown Source)
at org.apache.derby.jdbc.InternalDriver.connect(Unknown Source)
at org.apache.derby.jdbc.Driver20.connect(Unknown Source)
at org.apache.derby.jdbc.AutoloadedDriver.connect(Unknown Source)
at java.sql.DriverManager.getConnection(DriverManager.java:664)
at java.sql.DriverManager.getConnection(DriverManager.java:247)
at com.ibanc.database.AbstractDatabase.getConnection(AbstractDatabase.java:70)
at com.ibanc.gui.App.run(App.java:611)
at com.ibanc.gui.App.main(App.java:310)
Caused by: ERROR XSLAN: Database at C:\ProgramData\IBANCSoftware\ibanc\db\current has an incompatible format with the current version of the software. The database was created by or upgraded by version 10.11.
at org.apache.derby.iapi.error.StandardException.newException(Unknown Source)
at org.apache.derby.impl.store.raw.log.LogToFile.readControlFile(Unknown Source)
at org.apache.derby.impl.store.raw.log.LogToFile.boot(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.boot(Unknown Source)
at org.apache.derby.impl.services.monitor.TopService.bootModule(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.startModule(Unknown Source)
at org.apache.derby.iapi.services.monitor.Monitor.bootServiceModule(Unknown Source)
at org.apache.derby.impl.store.raw.data.BaseDataFileFactory.bootLogFactory(Unknown Source)
at org.apache.derby.impl.store.raw.data.BaseDataFileFactory.setRawStoreFactory(Unknown Source)
at org.apache.derby.impl.store.raw.RawStore.boot(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.boot(Unknown Source)
at org.apache.derby.impl.services.monitor.TopService.bootModule(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.startModule(Unknown Source)
at org.apache.derby.iapi.services.monitor.Monitor.bootServiceModule(Unknown Source)
at org.apache.derby.impl.store.access.RAMAccessManager.boot(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.boot(Unknown Source)
at org.apache.derby.impl.services.monitor.TopService.bootModule(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.startModule(Unknown Source)
at org.apache.derby.iapi.services.monitor.Monitor.bootServiceModule(Unknown Source)
at org.apache.derby.impl.db.BasicDatabase.bootStore(Unknown Source)
at org.apache.derby.impl.db.BasicDatabase.boot(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.boot(Unknown Source)
at org.apache.derby.impl.services.monitor.TopService.bootModule(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.bootService(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.startProviderService(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.findProviderAndStartService(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.startPersistentService(Unknown Source)
at org.apache.derby.iapi.services.monitor.Monitor.startPersistentService(Unknown Source)
... 12 more
============= end nested exception, level (2) ===========
============= begin nested exception, level (3) ===========
ERROR XSLAN: Database at C:\ProgramData\IBANCSoftware\ibanc\db\current has an incompatible format with the current version of the software. The database was created by or upgraded by version 10.11.
at org.apache.derby.iapi.error.StandardException.newException(Unknown Source)
at org.apache.derby.impl.store.raw.log.LogToFile.readControlFile(Unknown Source)
at org.apache.derby.impl.store.raw.log.LogToFile.boot(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.boot(Unknown Source)
at org.apache.derby.impl.services.monitor.TopService.bootModule(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.startModule(Unknown Source)
at org.apache.derby.iapi.services.monitor.Monitor.bootServiceModule(Unknown Source)
at org.apache.derby.impl.store.raw.data.BaseDataFileFactory.bootLogFactory(Unknown Source)
at org.apache.derby.impl.store.raw.data.BaseDataFileFactory.setRawStoreFactory(Unknown Source)
at org.apache.derby.impl.store.raw.RawStore.boot(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.boot(Unknown Source)
at org.apache.derby.impl.services.monitor.TopService.bootModule(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.startModule(Unknown Source)
at org.apache.derby.iapi.services.monitor.Monitor.bootServiceModule(Unknown Source)
at org.apache.derby.impl.store.access.RAMAccessManager.boot(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.boot(Unknown Source)
at org.apache.derby.impl.services.monitor.TopService.bootModule(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.startModule(Unknown Source)
at org.apache.derby.iapi.services.monitor.Monitor.bootServiceModule(Unknown Source)
at org.apache.derby.impl.db.BasicDatabase.bootStore(Unknown Source)
at org.apache.derby.impl.db.BasicDatabase.boot(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.boot(Unknown Source)
at org.apache.derby.impl.services.monitor.TopService.bootModule(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.bootService(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.startProviderService(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.findProviderAndStartService(Unknown Source)
at org.apache.derby.impl.services.monitor.BaseMonitor.startPersistentService(Unknown Source)
at org.apache.derby.iapi.services.monitor.Monitor.startPersistentService(Unknown Source)
at org.apache.derby.impl.jdbc.EmbedConnection.bootDatabase(Unknown Source)
at org.apache.derby.impl.jdbc.EmbedConnection.<init>(Unknown Source)
at org.apache.derby.impl.jdbc.EmbedConnection40.<init>(Unknown Source)
at org.apache.derby.jdbc.Driver40.getNewEmbedConnection(Unknown Source)
at org.apache.derby.jdbc.InternalDriver.connect(Unknown Source)
at org.apache.derby.jdbc.Driver20.connect(Unknown Source)
at org.apache.derby.jdbc.AutoloadedDriver.connect(Unknown Source)
at java.sql.DriverManager.getConnection(DriverManager.java:664)
at java.sql.DriverManager.getConnection(DriverManager.java:247)
at com.ibanc.database.AbstractDatabase.getConnection(AbstractDatabase.java:70)
at com.ibanc.gui.App.run(App.java:611)
at com.ibanc.gui.App.main(App.java:310)
============= end nested exception, level (3) ===========
Cleanup action completed